Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Resolved -
Our engineers have monitored the fix and confirmed that Email service is working as expected.
May 9, 13:17 EDT
Update -
Our engineers have deployed a fix to address the email issue and is being monitored for any reoccurrence.
May 9, 12:31 EDT
Monitoring -
Our engineers have deployed a fix and are monitoring the performance.
May 9, 12:30 EDT
Update -
Our engineering team is continuing to work on a fix for this issue. We appreciate your patience as we work to resolve this. We will provide another update as soon as more information becomes available.
May 9, 11:34 EDT
Identified -
Our engineers have identified the issue and are working diligently to resolve it as quickly as possible. We appreciate your patience and will provide updates as soon as possible. Thank you for your understanding.
May 9, 10:58 EDT
Investigating -
We are aware of the email issue that users are encountering while sending emails from Blackboard. Our teams are investigating this on priority to have this addressed as soon as possible.
May 9, 10:21 EDT
Resolved -
This incident has been resolved.
May 7, 15:41 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 14:13 EDT
Update -
We are continuing to work on a fix for this issue.
May 7, 13:56 EDT
Identified -
The issue has been identified and a fix is being implemented.
May 7, 12:56 EDT
Update -
We are continuing to investigate this issue.
May 7, 12:26 EDT
Investigating -
We are aware of the email issue that users are encountering while sending emails from Blackboard with an error prompt - "Failure during email send". Our teams are investigating this on priority to have this addressed as soon as possible.
May 7, 12:15 EDT